- All ‘Our’ products are shipped with tracking information. The tracking IDs of the product/s will be available on the Orders page of the respective User’s account
- Delivery of products within India will be normally made within a period of 3-7 days from clearance of payment, subject to availability of the product/s International shipping is available on all prepaid orders
- Fixed charges for Economy International shipping are visible at checkout.
- Expedited shipping available upon request, please contact ‘support@penopedia.com’ for further details
- Any dates specified for the delivery of the goods are approximate, and ‘We’ shall not be liable for any losses, costs, damages, charges, or expenses caused by any delay in delivery of the respective goods
- In case product/s are returned to ‘Us’ as undeliverable, ‘We’ shall refund the price of the product/s. However, delivery charges in such a case shall be non-refundable
In case of unwarranted delays, caused due to unforeseeable circumstances, the user agrees to cap the liability of the ‘Website’ to the value of the ordered product, barring any shipping charges or taxes
